Shipping Policy

SHIPPING METHODS & CHARGES

Our online business hours are Monday–Friday, 9am–5pm. Orders are shipped via DHL Express. For all shipping enquiries, please feel free to email hello@daughtersofindia.net

We endeavour to process orders within 1–3 business days. Please note during sales periods there may be a slight delay with processing your order.

 

SHIPPING

Standard Shipping (DHL Express)

Delivery estimate: 5–7 business days from dispatch. Cost: $20 CAD

Express Shipping (DHL Express)

Delivery estimate: 2–3 business days from dispatch. Cost: $35 CAD

Free Standard Shipping

Free Standard Shipping on orders over $370 CAD. Delivery estimate: 5–8 business days from dispatch.

 

DUTIES & TAXES

All prices include import duties and applicable taxes. We handle customs clearance through DHL — there are no surprise fees at your door. The price you see at checkout is the price you pay.

 

PRICING

All prices are displayed in CAD and include all applicable duties and taxes.

 

TRACKING

All orders include tracking via DHL Express. You will receive a tracking number by email once your order has been dispatched. Track your order on the DHL tracking page.

 

SHIPPING DELAYS

Please note that your order may be subject to delays outside of Daughters of India’s control. Shipping delays can be a result of holiday periods, customs clearance, or the remote nature of your delivery location. For time-sensitive orders, we recommend opting for express delivery. Daughters of India is not responsible for shipping delays on orders and cannot guarantee exact delivery dates or timeframes.

 

LOST PARCELS

Daughters of India offers tracking for all orders, however Daughters of India does not accept responsibility for goods lost in transit or goods that have been delivered with a valid proof of delivery. If your parcel goes missing, please contact us at hello@daughtersofindia.net and we will assist you in lodging a claim with DHL.

All prices include Swiss VAT and import duties — no hidden fees at delivery.

Standard Shipping 5–8 business days CHF 15
Express Shipping 3–5 business days CHF 25

Free standard shipping on orders over CHF 250.

We offer a 30-day return window from the date of delivery. To start a return, visit our Returns Portal.

We do not provide a prepaid return label for Switzerland. We recommend using Swiss Post for your return shipment.

Once your return is received, refunds are processed within 5–7 business days to your original payment method.

All prices include Swiss VAT and import duties — no hidden fees at delivery.

Standard Shipping 5–8 business days CHF 15
Express Shipping 3–5 business days CHF 25

Free standard shipping on orders over CHF 250.

We offer a 30-day return window from the date of delivery. To start a return, visit our Returns Portal.

We do not provide a prepaid return label for Switzerland. We recommend using Swiss Post for your return shipment.

Once your return is received, refunds are processed within 5–7 business days to your original payment method.

Notify me when it's available

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Notify me when it's available

We will send you an alert once the product becomes available. Your details will not be shared with anyone else.

You're in!

We'll let you know when it's back.

Email*
Phone number

Something went wrong. Please try again.