Refund Policy

Returns & Refund Policy

We want you to love your Daughters of India pieces. If something isn’t quite right, we’re happy to help.

Return Window

You have 30 days from the date of delivery to initiate a return.

How to Start a Return

Visit our Returns Portal to submit your return request. You will receive instructions and a return authorisation via email.

Return Shipping

We do not provide a prepaid return label for Switzerland. We recommend using Swiss Post for your return shipment. Please ensure items are packaged securely and use a tracked service.

Return Conditions

Items must be unworn, unwashed and in original condition with all tags attached.
Sale items are final sale and cannot be returned.
Intimates and swimwear are not eligible for return due to hygiene reasons.

Refund Processing

Once we receive your return, please allow 5–7 business days for your refund to be processed. Refunds are issued to your original payment method.

Since all orders to Switzerland are shipped Delivered Duty Paid (DDP), there are no separate duty charges to refund — your refund reflects the full amount paid.

Exchanges

We do not offer direct exchanges. To get a different size or style, please return your item and place a new order.

Questions?

All prices include Swiss VAT and import duties — no hidden fees at delivery.

Standard Shipping	5–10 business days	CHF 15
Express Shipping	2–4 business days	CHF 25

Free standard shipping on orders over CHF 250.

We offer a 30-day return window from the date of delivery. To start a return, visit our Returns Portal.

We do not provide a prepaid return label for Switzerland. We recommend using Swiss Post for your return shipment.

Once your return is received, refunds are processed within 5–7 business days to your original payment method.

All prices include Swiss VAT and import duties — no hidden fees at delivery.

Standard Shipping	5–10 business days	CHF 15
Express Shipping	2–4 business days	CHF 25

Free standard shipping on orders over CHF 250.

We offer a 30-day return window from the date of delivery. To start a return, visit our Returns Portal.

We do not provide a prepaid return label for Switzerland. We recommend using Swiss Post for your return shipment.

Once your return is received, refunds are processed within 5–7 business days to your original payment method.

Notify me when it's available

We will send you an alert once the product becomes available. Your details will not be shared with anyone else.

You're in!

We'll let you know when it's back.

Notify me when it's available

We will send you an alert once the product becomes available. Your details will not be shared with anyone else.

You're in!

We'll let you know when it's back.